Cancellation is acceptable within 96 hours of appointment, rescheduling your appointment is acceptable within 72 hours and cancellation is subjected to 50% refund. After this period the reservation is non refundable, this includes no show appointments.
For late arrivals, must call or text as communication is key to be able to give & receive understanding towards all parties involved. This policy does apply towards event services.
As availabilities are subjective to change. If there are request for service providers or appointment time you would like to have, please contact us so we can assist you with it. By scheduling services for the duration ensures you and your parties the quality and satisfaction of experience.
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Gift certificates are non-refundable and cannot be redeemed for cash. Transferring certificates to another person is acceptable only with given notice. Wellness plans are non-transferable after first redemption. All gift certificates value are good up to a year anything sold beyond the date of purchase is subjected to pay the difference in the case of prices increase.